Support
Last updated: August 16, 2026
Need help? We’re here for it.
Contact us
- Email: ludefixapp@gmail.com
- We usually reply within 1–3 business days.
When you write, tell us your iPhone model, iOS version, and what happened (a screenshot helps).
Frequently asked questions
How do I manage or cancel my Premium subscription?
From your Apple account: Settings › [your name] › Subscriptions › Ludefix. You can cancel anytime; you keep Premium access until the paid period ends.
How do I request a refund?
Refunds are handled by Apple. Request one at reportaproblem.apple.com with your Apple ID.
How do I delete my account and data?
From the app (Settings) or by emailing ludefixapp@gmail.com. You can also exercise your personal-data (ARCO) rights under our Privacy Notice.
Is Ludefix’s content for treating patients?
No. Ludefix is educational material for exam prep; it does not replace clinical guidelines or professional judgment, and must not be used for decisions about real patients. See the Terms.